Return Policy

RETURN POLICY

We're confident that you'll love your purchase, but we understand that things don't always work out. No need to worry, our returns process is simple (you should just cover the shipping fees)! To be eligible for a refund, all returns must be made within 30 days of your original purchase. Items must be unused, and in its original packaging.

RETURN PROCESS FOR ELIGIBLE ITEMS

• Initiate a return by contacting us (via contact us page) with your order number and reason for return.
• We will issue you a return shipping label.
• Package your return items and include a copy of your order.
• Upon receipt of your returned merchandise, we will send you an email to notify you of the status of your refund.
• Once approved, you can send us the product to the given address.
• Original shipping fees are non-refundable, and will not be included in your refund amount.

RETURN SHIPPING COSTS

• Customers are responsible for return shipping fees.

NON-RETURNABLE ITEMS

• Health and personal care items (intimate apparel, face masks)
• Clearance and Final-Sale items
• Perishable goods (food, snacks, flowers)
• Newspaper and magazines
• Gift cards
• Downloadable software products
• Hazardous materials (flammable liquids, gases etc)

EXCHANGES

• We do not process exchanges since we cannot guarantee your item will be in stock by the time we receive your returned item. Instead, we suggest placing a new order for the item(s) you want, and contact us to initiate a return for the items you wish to send back. Please include your order number and items that you would like to return in your email.